Policy

Terms & Conditions

Overview

This website is operated by Minona Trading CC (“we”, “us”, “our”). We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions (“Terms”). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. Any new features or tools added to the current store will also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

1. Online Store Terms

You represent that you are at least the age of majority in your province or state of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependants to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. Information We Collect

We collect personal and non-personal information in the following ways:

a) Personal Information

Full name and contact details (email, phone number, physical address).
Billing and shipping address.
Payment information (processed securely through third-party payment gateways; we do not store card details).
Order details and purchase history.
Any other information you voluntarily provide (e.g., through contact forms or email).

b) Non-Personal Information

Browser type and version, device type, and operating system.
IP address and general geographic location.
Website usage data, such as pages visited, time spent on site, and referral sources.

3. Accuracy, Completeness and Timeliness of Information

You represent that you are at least the age of majority in your province or state of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependants to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

Contact Us

For delivery queries or tracking assistance, please contact our support team:

Email: support@topten.com.bd
Business Hours: Monday–Friday, 09:00–17:00

Note: This Shipping & Delivery Policy forms part of our Terms & Conditions and may be updated from time to time. The version published on our website at the time of your order will apply to that order.

60 mins delivery

free shpping over 1500tk

authorized product

within 30 days for an exchange

customer service support

8am to 10pm

flexible payments

pay with multiple credit cards

YOUR CART