Frequently asked questions

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How do I place my order on topten website?

Go to our main navigation bar, browse items by category, and select the items you want to buy. After finalizing your choice(s) go for checkout, and select your shipping methods and payment options. Once you have made the payment your checkout will be complete.

Can I change or cancel my order?

We start the shipping process within 24 hours. So, if you want to cancel or modify any order, please inform our Customer Services Department at your earliest.

As soon as you place your order, we're on it – we know you need it fast! Unfortunately, this means we will be unable to make any changes as it's already being processed at the warehouse (literally within seconds!). You'll need to place another order or return any unwanted items.

I received a faulty item, what do i do?

After you receive the shipment, our delivery team will wait for 10 minutes to let you check on the product. If you have any issue with the product, you can contact our Customer Services Department and return the product instantly. We don’t accept returns unless the product is defective.

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Dual-Tone Aesthetic: A rich brown base complemented by deep black sleeves and accents, adding a bold yet refined contrast.
Vertical Panel Detailing: Sleek, parallel stripes running down the torso enhance the structured look, adding a touch of vintage-inspired sophistication.
Classic Polo Collar: A clean-cut, buttoned neckline that balances casual comfort with formal polish.

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Dual-Tone Aesthetic: A rich brown base complemented by deep black sleeves and accents, adding a bold yet refined contrast.
Vertical Panel Detailing: Sleek, parallel stripes running down the torso enhance the structured look, adding a touch of vintage-inspired sophistication.
Classic Polo Collar: A clean-cut, buttoned neckline that balances casual comfort with formal polish.

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Dual-Tone Aesthetic: A rich brown base complemented by deep black sleeves and accents, adding a bold yet refined contrast.
Vertical Panel Detailing: Sleek, parallel stripes running down the torso enhance the structured look, adding a touch of vintage-inspired sophistication.
Classic Polo Collar: A clean-cut, buttoned neckline that balances casual comfort with formal polish.

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Dual-Tone Aesthetic: A rich brown base complemented by deep black sleeves and accents, adding a bold yet refined contrast.
Vertical Panel Detailing: Sleek, parallel stripes running down the torso enhance the structured look, adding a touch of vintage-inspired sophistication.
Classic Polo Collar: A clean-cut, buttoned neckline that balances casual comfort with formal polish.

60 mins delivery

free shpping over 1500tk

authorized product

within 30 days for an exchange

customer service support

8am to 10pm

flexible payments

pay with multiple credit cards

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